Overview

In 2024, Schiessl undertook a comprehensive business efficiency transformation to improve operations across various departments. This project included the development of a new, responsive website, the implementation of training modules for the HVAC industry, and the centralisation of product and asset management. The transformation was aimed at improving collaboration, streamlining product data management, and enabling further business growth through the implementation of PIM (Product Information Management) and DAM (Digital Asset Management) solutions.

Objectives

The key objectives of this transformation were:

• Develop a refreshed, responsive website to enhance user experience.

• Successfully implement a dedicated training module for the HVAC industry.

• Implement centralised PIM and DAM systems to allow for expansion and better management of digital assets.

• Improve collaboration between departments through an easy-to-use Pimcore back office system.

The Challenge

Schiessl faced several challenges, including:

• The collection and structuring of product data, which was becoming increasingly complex as the company expanded.

• The need to prepare product filtering mechanisms, ensuring they adhered to specific dependencies for better customer usability.

• The necessity of building a central DAM system to store and manage various digital assets, such as images, documents, and product-related materials.

• The development of a training module specifically tailored to the needs of the HVAC industry.

The Solution

To address these challenges, a set of tailored solutions was developed, focusing on improving business processes and system integration. The solutions included:

1. Centralised PIM and DAM Systems:
   A central DAM system was built to store and manage digital assets, while PIM was implemented to structure and manage product information, enabling more efficient operations.

2. Improved Budget Planning and Control:
   The solution also included the enhancement of budget planning processes, ensuring better control and ongoing management of budget implementation throughout the organisation.

3. Customised Tools:
   The implementation of PIM, DAM, and CMS (Content Management System) tools was customised to meet the individual needs of Schiessl, ensuring the systems aligned with the company’s specific business goals and operational structure.

4. Creation of the Training Module:
   A dedicated training module was developed for the HVAC industry, ensuring employees and clients had access to the necessary resources to stay informed and up-to-date on industry developments.

Results and Benefits

The business efficiency transformation delivered significant benefits to Schiessl, including:

• A refreshed and responsive website, improving customer engagement and overall user experience.

• The successful rollout of a dedicated training module, ensuring that employees and clients in the HVAC industry could benefit from tailored learning resources.

• Centralised PIM and DAM solutions, which streamlined the management of product information and digital assets, enabling easier expansion of the system and improving operational efficiency.

• Enhanced collaboration between departments through the use of the Pimcore back office, making it easier for teams to access and manage data.

• Improved budget planning and control, ensuring more efficient use of resources and better alignment with business goals.

By adapting solutions to the specific needs of Schiessl, the company successfully improved its operational efficiency, streamlined data management, and enhanced interdepartmental collaboration, positioning itself for future growth and innovation.