This Privacy Policy explains how Omega Code (“we,” “our,” “us”) collects, uses, and shares information about you when you visit or interact with our website, use our services, or communicate with us. We are committed to safeguarding your privacy and ensuring that your personal data is protected in compliance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect various types of personal information depending on how you interact with us. This may include:

a. Information You Provide Directly

• Personal Identification Information: Your name, email address, phone number, company name, and address.
• Business Information: Information relating to your Shopify store, including store URL, business goals, and project details.
• Financial Information: Billing information such as payment details, where necessary for the provision of services.

b. Automatically Collected Information

• Device Information: Information about the device you use to access our website, such as IP address, browser type, operating system, and referring URLs.
• Usage Data: Information about your interactions with our website, including pages viewed, links clicked, and time spent on pages.

c. Cookies

We use cookies and similar tracking technologies to enhance your experience and collect information about how you use our website. For more details, refer to our [Cookie Policy].

2. How We Use Your Information

We may use your personal data for the following purposes:

• To Provide Services: To deliver Shopify-related services, including development, customization, and support.
• Communication: To respond to your inquiries, send updates on your project, or offer customer support.
• Marketing: To send promotional materials or newsletters (only if you have opted in to receive such communication).
• Improvement of Services: To monitor and improve our website, services, and user experience.
• Legal Obligations: To comply with legal and regulatory obligations, including fraud prevention, tax obligations, and data protection laws.

3. Sharing Your Information

We do not sell your personal information. However, we may share your personal data in the following circumstances:

• Service Providers: We may share data with third-party service providers that assist in the delivery of our services (e.g., hosting providers, payment processors, and Shopify itself).
• Legal Requirements: We may disclose information if required by law, court order, or government request, or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your data may be transferred to the new entity.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. We securely dispose of or anonymize your data when it is no longer required.

5. Your Data Protection Rights

As a UK or EU data subject, you have the following rights under the GDPR:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete data.
• Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.
• Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain conditions.
• Right to Data Portability: You can request that we transfer the data we have collected to another organization or directly to you.
• Right to Object: You can object to the processing of your data under certain circumstances, including for direct marketing purposes.
• Right to Withdraw Consent: If you have provided consent to the processing of your data, you can withdraw it at any time.

To exercise these rights, please contact us at [Insert Contact Email].

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.

7. International Data Transfers

Your personal information may be transferred to, and processed in, countries outside the UK or European Economic Area (EEA), where data protection laws may be different. When such transfers occur, we ensure that appropriate safeguards are in place to protect your data.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites. We encourage you to read their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 16, we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant updates by posting the new policy on our website and updating the effective date.