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What We Do

The main elements of e-commerce encompass various components that work together to facilitate online transactions and create a seamless shopping experience for customers

Digital Strategy

Interface Design

Order Flow

Marketplaces

SEO & Digital PR

Task Management

Project Management

Content Strategy

Product Merchandising

User Flows

Social Media

PPC Ads

Subscription Plans

Additional Development

Financial Services

Partnering with an ecommerce agency offers a range of benefits for financial services companies looking to enhance their digital presence.

We provide tailored solutions that cater specifically to the unique requirements of financial institutions, such as ensuring compliance with regulations like GDPR and FCA, integrating secure payment systems, and optimising the user experience across multiple channels.

By leveraging our expertise, we help companies achieve smoother digital transformations and scale their operations to handle growing customer demand, all while maintaining the highest standards of data security and privacy.

Bespoke eCommerce Solutions

Expert Shopify Specialists

Data-Driven Strategies

End-to-End Service

UK & Global Market Expertise

Ongoing Support & Optimisation

Beyond technical advantages, we play a crucial role in improving customer retention and engagement. Through personalised digital experiences, targeted marketing strategies, and advanced analytics, they help financial companies better understand client behaviour and preferences, leading to more effective customer acquisition and higher conversion rates. Additionally, we provide ongoing support and quick resolution of technical issues, ensuring that digital platforms remain secure, up-to-date, and capable of delivering a seamless user experience.

Furthermore, we give financial firms a competitive edge by keeping them at the forefront of technological innovation. Incorporating cutting-edge tools like AI, machine learning, and blockchain into their ecommerce platforms, we help businesses stay ahead of industry trends while offering enhanced services.

The combination of expert digital marketing, improved scalability, and robust security makes working with an ecommerce agency a highly cost-effective strategy for long-term growth and success in the competitive financial services market.

KEYS TO SUCCESS

FOR FINANCIAL SERVICES COMPANIES

Industry-Specific Knowledge

An ecommerce agency experienced in financial services understands the industry's strict regulations and customer expectations, offering bespoke solutions tailored to your business.

Smooth Digital Transformation

We guide financial companies through the digital shift, ensuring seamless adoption of new technologies without disrupting daily operations.

Improved User Experience

Our agency can design intuitive and user-friendly platforms that enhance the client journey, increasing customer satisfaction and engagement.

Regulatory Compliance

Financial services must meet legal obligations such as FCA regulations or GDPR. Our ecommerce agency ensures your platform remains compliant with these requirements.

Optimised for Conversions

We use advanced techniques to optimise websites for conversion, driving more leads and turning visitors into clients more effectively.

Data-Driven Insights

Ecommerce agencies provide comprehensive analytics and reporting, enabling financial companies to make informed decisions based on customer behaviour and market trends.

Rapid Deployment

We can deploy new ecommerce platforms or features quickly, helping your financial services company to keep up with industry demands and innovate faster.

Omnichannel Integration

We ensure consistent user experiences across multiple channels, such as mobile apps and websites, providing customers with a unified and seamless service.

SEO & Digital Marketing

With expertise in SEO and digital marketing, we help financial companies rank higher in search results, increasing visibility and driving traffic.

Ongoing Support

We offer continuous support, ensuring your platform is regularly updated, secure, and functioning at its best.

Cutting-Edge Technology

We keep up with the latest trends and technologies, such as AI or blockchain, ensuring your business remains competitive and innovative.

Cost Efficiency

Outsourcing to an ecommerce agency can often be more cost-effective than maintaining an in-house development team, reducing overhead costs while delivering high-quality solutions.

Brand Consistency

We ensure that your digital platforms reflect your brand consistently, helping to build trust and credibility in the competitive financial services market.

Customer Retention

With a focus on personalisation and customer engagement, ecommerce agencies help financial services companies to retain clients through better digital experiences and loyalty programmes.

Competitive Edge

Partnering with an ecommerce agency gives your company access to innovative tools and strategies, helping you stay ahead of competitors by offering superior online services.

Faster Issue Resolution

An ecommerce agency can offer 24/7 support and monitoring, enabling quicker resolution of technical issues, which is critical for maintaining uptime and trust in financial platforms.

Targeted Audience Engagement

We help financial services to identify and engage specific customer segments through data analysis and targeted marketing strategies, improving client acquisition and retention.

Portal & Payment Solutions

With expertise in fintech integrations, we can implement advanced payment systems that ensure seamless, secure, and compliant transaction processes for clients globally.

Blockchain for Secure Transactions

Blockchain technology has revolutionised the way financial services handle secure transactions. Companies like Ripple and Ethereum are enabling real-time, cross-border payments with transparent, immutable records. These systems reduce the need for intermediaries, lowering costs and speeding up processes for institutions like Santander and American Express, who have integrated blockchain into their operations.

AI-Powered Fraud Detection

Artificial Intelligence (AI) is being widely used by financial firms for fraud detection and prevention. Banks such as HSBC and JPMorgan utilise machine learning algorithms to identify suspicious transactions in real time. These systems analyse vast amounts of data, recognising patterns that humans might miss, and helping financial institutions protect themselves and their clients from increasingly sophisticated cyber threats.

Robo-Advisors for Investment Management

Robo-advisors like Betterment and Wealthfront are transforming the investment landscape by offering automated, algorithm-driven financial planning services. These platforms provide customers with personalised investment portfolios based on their financial goals and risk tolerance, democratising access to financial advice while reducing the costs typically associated with human advisors.

Open Banking APIs for Enhanced Services

Open Banking initiatives, such as those adopted by Monzo and Revolut, allow third-party developers to create apps and services that integrate directly with financial institutions. By using APIs (Application Programming Interfaces), these companies can offer customers new services, such as budgeting tools, automatic savings plans, and financial dashboards, all while giving users greater control over their data.

Cloud Computing Scalability & Efficiency

Financial firms are increasingly adopting cloud-based platforms to enhance scalability and reduce infrastructure costs. Firms like Goldman Sachs and Capital One are utilising Amazon Web Services (AWS) and Google Cloud to streamline operations, improve data processing speeds, and scale their services efficiently. Cloud computing also enhances disaster recovery and data redundancy, critical for business continuity. 6

Biometric Authentication Security

Banks such as Barclays and HSBC are leveraging biometric technology to enhance security for customer transactions. Fingerprint, facial, and voice recognition technologies are being deployed to authenticate users, reducing the reliance on traditional passwords and PINs, which can be vulnerable to hacking. This added layer of security helps prevent fraud and improves the overall customer experience.

RegTech for Compliance Automation

Regulatory Technology (RegTech) solutions are helping financial institutions manage compliance more efficiently. Companies like ComplyAdvantage and Ayasdi use AI and machine learning to automate compliance processes, reduce human error, and lower costs. These tools enable firms to stay up-to-date with evolving regulations like anti-money laundering (AML) and Know Your Customer (KYC) rules, ensuring continuous compliance without overwhelming manual checks.

Chatbots for Customer Service

Many financial institutions, such as Bank of America with its AI chatbot Erica, are utilising chatbots to streamline customer service. These virtual assistants handle routine tasks, such as answering account queries, managing transactions, and providing financial advice. By integrating natural language processing (NLP), chatbots offer customers 24/7 support, enhancing user experience while reducing the burden on human service teams.

Platform Setup & Design

We offer comprehensive setup and customisation of your store, tailored to reflect your brand’s unique identity and resonate with the preferences of UK customers.

Our professional design services focus on creating visually appealing and user-friendly storefronts, ensuring an enhanced shopping experience that drives conversions.

Seamless integration of essential features such as UK-optimised payment gateways and shipping options, to accurate tax settings compliant with local regulations, we ensure your store is fully equipped to meet the needs of the UK market and provide a smooth, efficient customer journey

High-Quality Visuals

Detailed Descriptions

Filtering & Sorting

Customer Reviews

Cross-Sell & Upsell

Personalisation

Trust Signals

User-Centric Design

Mobile Optimisation

Fast Loading Speed

Clear Call-to-Actions

Seamless Checkout

Effective Products

Flexible Payments

SEO Efficient Content

The most important aspects of eCommerce store design include a user-friendly interface, mobile optimisation, and fast loading speeds to enhance the shopping experience.

Clear navigation, effective product organisation, and compelling calls-to-action drive conversions, while a secure checkout process builds customer trust. Optimising for SEO improves visibility, and maintaining consistent branding fosters customer loyalty.

A scalable design ensures the store can grow with your business.

Content Marketing & SEO

We implement robust SEO strategies aimed at significantly improving your Shopify store's visibility in UK search engine results pages (SERPs). Our approach is designed to enhance your store's ranking for relevant search queries, ensuring that your brand stands out to potential UK customers.

We create high-quality, keyword-optimised content specifically tailored to UK audiences. This content is carefully crafted to improve your organic search rankings while attracting highly targeted traffic, driving more visitors to your site who are likely to engage and convert.

Keyword Targeting

Keyword Research

Engaging Content

Content Consistency

User-Intent Content

Meta Descriptions

SEO-Friendly URLs

Structure & Readability

Backlink Strategy

Long-Tail Keywords

Local SEO Optimisation

Linking Strategy

Page Loading Speed

Mobile-Friendly

By using keywords relevant to the UK market, we ensure that your content resonates with local consumers, increasing your store's appeal.

Our service includes ongoing monitoring and optimisation of your content to ensure it stays aligned with the ever-evolving search algorithms. We continually refine your SEO strategy based on changes in user search behaviour and intent in the UK market, helping your store maintain a competitive edge and consistently attract high-quality traffic.

PPC & Advertising

We manage pay-per-click (PPC) advertising campaigns across various platforms, including Google Ads, Bing Ads, and social media channels, to effectively reach UK consumers. Our approach ensures that your ads are strategically positioned to attract and engage your target audience within the UK market.

We develop targeted ad creatives and compelling ad copy specifically tailored to resonate with UK audiences. This includes crafting messages and visuals that align with local preferences and cultural nuances, aiming to drive higher engagement and conversions.

Targeted Audience

Compelling Creatives

Compelling Ad Copy

Keyword Research

Video Creatives

Card Carousels

A/B Testing

Bid Strategy

Ad Extensions

Campaign Monitoring

Content Promotion

Landing Pages

Device Optimisation

Mobile Optimisation

Focus on reaching a well-defined audience with tailored, engaging content that drives action. Research to identify the most effective keywords and experiment with different ad elements to improve ROAS.

Smart budgeting and bid strategies help maximise returns, while enhancing ads with extra features increases visibility. Regular analysis of campaign results enables adjustments for better outcomes, and optimised landing pages ensure a smooth, relevant user experience that encourages conversions.

Email Flows & Notifications

We create and execute data-driven email marketing campaigns specifically designed to engage and nurture UK customers throughout their buying journey. Our approach ensures that each stage of the customer experience is addressed with targeted, relevant content.

We segment email lists based on customer preferences, purchase history, and behavioural data to deliver highly personalised messaging. This segmentation allows us to craft tailored communications that resonate with individual recipients, enhancing engagement and effectiveness.

Subscriber Flows

Customer Flows

Timing & Frequency

Personalisation

Compelling Subject

Engaging Content

Tracking & Analytics

Compliance & Privacy

Automated Workflows

Call-to-Actions

Feedback Surveys

Integrations with CRM

Relevance and Value

Consistent Branding

Our service also includes the integration of automation workflows for key touchpoints such as cart abandonment emails, personalised product recommendations, and post-purchase follow-ups.

Automated messages are designed to drive repeat purchases, enhance customer retention, and build long-term loyalty, ensuring that your email marketing strategy is both efficient and impactful in the UK market.

Live P&L Analytics

We implement robust analytics tools to track key performance indicators (KPIs) and measure the effectiveness of your eCommerce initiatives within the UK market. These tools provide detailed insights into various aspects of your online performance, helping to gauge the success of your strategies.

We generate comprehensive reports and actionable insights based on the collected data. These reports are designed to inform strategic decision-making by highlighting trends, identifying areas for improvement, and offering recommendations to enhance your eCommerce performance.

Real-Time Data Integration

Customisable Dashboards

Accuracy and Data Integrity

User-Friendly Interface

Automated Reporting

Channel Integrations

Alerts and Notifications

Trend Analysis & Forecasting

Security & Control

Actionable Insights

Benchmarking

Scalability

Our service encompasses ongoing performance reviews and strategic consultations to keep your eCommerce strategy both flexible and responsive. We conduct regular assessments to evaluate key metrics and performance indicators, ensuring that your approach aligns with real-time data and adapts to shifting market trends in the UK.

Through detailed analysis, we identify opportunities for improvement and adjust strategies as needed, enabling you to maintain a competitive edge. By proactively refining your tactics and leveraging current insights

Ready to Grow Your ecommerce Store?

Let our experts take your eCommerce business to the next level with tailored solutions and proven results

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A technology partner trusted by market leaders

We are a development agency with 13 years of experience in digital transformation ant IT consulting, successfully delivering complex projects for the biggest and most demanding market players. 

We handle dozes of projects daily for partners and global brands listed on the NASDAQ-500.

Transform Your Organisation!

We are a well-coordinated team of people who love what they do and are 100% committed to it. We believe that this is howe we can achieve the best results!

Using Matrix to create annual and rolling budgets saves a lot of valuable time during the process of collecting, consolidating and reporting financial data. (...) In addition, each user of the system has access to up-to-date financial data which is within their area of responsibility, market data and planning data, which significantly speeds up work across the organisation
Dariusz Salamon
Dariusz Salamon
Comercial Controling Director, Teva Pharmaceuticals
Using Matrix to create annual and rolling budgets saves a lot of valuable time during the process of collecting, consolidating and reporting financial data. (...) In addition, each user of the system has access to up-to-date financial data which is within their area of responsibility, market data and planning data, which significantly speeds up work across the organisation
Jose Perez
Jose Perez
Divisional Manager, Software Radio Technology PLC
On behalf of Agora S.A., I would like to thank Omega Code Sp. z o.o. for the implementation of a recommendation system. The goals set for the Omega Code team concerned the development of a learning algorithm that, when making decisions, constantly strives to maximise profit. (...) The use of Reinforced Learning methods for the application of the Contextual Multi Armed Bandit algorithm and the application of the latest trends based on self-learning alorithms made it possible to achieve a high efficiency of the implemented solution, exceeding 1% CTR.
Piotr Rytel
Piotr Rytel
Head of eCommerce IT, Agrora S.A.
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Let’s work together!

As a company with 13 years of experience, we rarely make mistakes - 9/10 of our estimates are on point.

We effectively define the scope of work, predict threats, and from the beginning openly inform about assumptions and costs...

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Award wining development agency based in Poland and the UK, offering a range of IT Services including Enterprise and SME eCommerce development and management, as well as digital marketing and operational consultancy.

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What We Do

Shopify Stores

Shopify Sectors

eCommerce Stores

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hello@idcommerce.co.uk

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11-13 Penhill Rd, Cardiff, Wales, UK, CF11 9PQ

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