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Insurance Sector Specialists

We are a company with 13 years of experience in digital transformation and IT consulting. Our team is made up of specialists with a proven track record in developing systems and applications tailored for the insurance industry.

On a daily basis, we handle numerous projects for both local Polish partners and global insurance brands listed on the NASDAQ-500.

We also hold ISO 22002 certification, ensuring we meet the highest standards of security and quality in our services.

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about omega code

/ experienced specialised management

Omega Code is a Polish software house specialising in technology, providing both consultancy and implementation services. We work with clients across various sectors, including financial and insurance services, pharmaceuticals, e-commerce, and industry and energy.

Our company develops and maintains platforms in Poland, the United Kingdom, Slovakia, the Czech Republic, Mexico, Hungary, the USA, and Sweden. We are a team of nearly 100 professionals, all driven by a shared passion for advanced IT services.

Our team comprises business consultants, analysts, developers (specialising in web, server applications, business intelligence, integrations, and robotic process automation), testers, and administration and DevOps specialists.

We have offices in Warsaw, Białystok, and Cardiff.

Founded in 2011, Omega Code has successfully worked with over 70 clients to date, delivering tailored solutions and exceptional service across multiple industries.

92 Talented People

357 Completed Projects

17
Global Brands

60% Client Referrals

14 Years In The Market

99% Positive Reviews

Insurance Companies

At OmegaCode, we empower the insurance sector with cutting-edge IT solutions that transform operations, enhance customer engagement, and streamline business processes. Our expertise spans the entire insurance value chain, providing advanced CRM systems, robust sales and back-office platforms, and broker network support solutions that enable seamless collaboration and improved productivity. With innovative lead generation platforms and billing systems, we help insurers unlock growth potential and simplify financial operations while adhering to industry standards.

Data-driven decision-making is at the heart of our offerings. OmegaCode delivers comprehensive analytics, wholesale sales data solutions, and dynamic PowerBI dashboards that transform raw data into actionable insights, enabling smarter strategies and more effective operations. Whether it's integrating existing systems using a data bus or RPA or implementing sophisticated actuator engines, we specialise in creating harmonised, future-ready IT ecosystems. Our projects are designed to align technology with business goals, ensuring measurable value at every step.

Harnessing the potential of AI and machine learning, OmegaCode helps insurance businesses innovate and adapt in an ever-evolving market. From predictive analytics to intelligent automation, our solutions are designed to provide insurers with a competitive edge. Whether you’re driving modernisation, standardising processes, or exploring new technology projects, OmegaCode delivers the expertise and tools needed to thrive. Discover how we can transform your insurance operations at Omega Code.

Our Insurance Clients & Projects

Custom Solutions to Boost Performance, Drive Traffic, and Maximise Sales

VIEW ALL CASE STUDIES
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COMPENSA (VIG)

In 2020, Compensa sought to enhance the efficiency of its insurance products sales platform and associated sales tools. The objective was to provide a solution tailored to the sale of insurance products and services, streamlining the sales process, and improving customer service. The platform needed to accelerate sales processes for field salespeople, handle payment processing, manage calculations, and support tasks like surveys and document generation.

REAL FULL CASE STUDY
Group 77

ECHO INVESTMENT

Omega Code partnered with Echo Investment, a prominent real estate developer in Poland, to implement an Enterprise Service Bus (ESB) integration platform. This solution addressed challenges such as fragmented data storage and manual processes, streamlining operations, enhancing data integrity, and fostering business agility.

REAL FULL CASE STUDY
Group 89

VIENNA LIFE (VIG)

In 2020, Vienna Life, a part of the Vienna Insurance Group, sought to enhance the efficiency of their sales and customer service operations. They required a dedicated CRM platform tailored to the needs of financial product providers, accompanied by advanced sales tools. The goal was to streamline their sales and customer service processes, improve data flow, and optimise their overall infrastructure.

REAL FULL CASE STUDY
Group 105

PHINANCE

In 2024, Phinance.co.uk, a leading financial portal, implemented a Content Management System (CMS) on the Pimcore platform to enhance the efficiency and flexibility of its content management processes. The new CMS streamlined editorial workflows, reduced the time needed to publish changes, and allowed for better integration with other systems, transforming the way Phinance managed its growing content and website functionality.

REAL FULL CASE STUDY
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ONE MONEY MAIL

One Money Mail entrusted us with the critical task of managing their IT infrastructure and operating systems. The collaboration aimed to bolster the organization’s security, streamline system operations, and ensure seamless functionality of a wide array of applications and services. Our solutions provided robust operational efficiency and enhanced system reliability, reinforcing One Money Mail’s technological foundation.

REAL FULL CASE STUDY
Group 84

TOTAL MONEY

In 2024, Total Money implemented a cutting-edge system designed to efficiently handle online transactions, from sales creatives to campaign management and partner billing. The platform streamlined the entire process, from creating advertising materials to managing billing for business partners and website owners, ensuring greater control and efficiency in online sales operations.

REAL FULL CASE STUDY

What do we do?

/ our services for the Insurance sector

DIGITAL TRANSFORMATION STRATEGY & IMPLEMENTATION

DIAGNOSTICS & PROBLEM SOLVING & INTEGRATIONS

IT PROJECT CONSULTANCY STRATEGY & IMPLEMENTATION

PROJECT TAKEOVER, MIGRATION & MAINTENENCE

Services for the insurance sector...

  • CRM systems, Sales, Back-Office
  • Sales platforms products insurance
  • Broker Network Support System
  • Lead Generation Platforms​
  • Standardisation
  • Billing Systems
  • Analytics, Wholesale Sales Data, PowerBI Data Dashboards
  • Technology Projects
  • Integration of any systems using a data bus or RPA
  • Actuator engines - integration and implementation
  • AI / ML​

Insurance Projects...

PROPERTY/ LIFE INSURANCE

GROUP
INSURANCE

AGENCY SALES/ SELF-SERVICE

ACCREDITATION, AML,IDD,KYC​

E-SIGNATURE INTEGRATIONS

APPLICATION / POLICY GEN

PAYMENTS & BILLING

INTRANET /
E-LEARNING

LEAD GENERATION PORTALS

SALES
CALCULATORS

SUPPORT FOR KNF PROCESSES

COMMISSION SETTLEMENTS

OUR CLIENTS

/ Over 13 Years Experience with Blue Chip Clients
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OUR STANDARDS

/ How We Maintain Healthy Working Relationships

Effective Production & Implementation Management

Open, Honest, Transparent, Professional Partnerships

Permanent, Competent, Experienced Development Team

Predictable & Responsible Product Delivery Schedule

Multi-Sector Expertise

Custom Solutions to Boost Performance, Drive Traffic, and Maximise Sales

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Enterprise Ecommerce

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Financial Services

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Insurance Services

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Pharmaceutical

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Energy & Industrial

COMMON INSURANCE QUESTIONS

We provide ongoing support and maintenance services to ensure your system remains up-to-date, secure, and optimised for performance.

Our packages are flexible to meet your needs as your business grows.

NEW PROJECT

A unified platform consolidates customer data, policy details, and claims information into a single repository. This centralisation ensures consistency, eliminates redundancies, and allows teams to access accurate data in real-time. By streamlining operations, the platform enhances decision-making, improves collaboration, and supports personalised customer interactions.

Centralised data simplifies the claims process by providing instant access to all relevant customer, policy, and claim information. Automated workflows ensure that claims are processed efficiently, reducing turnaround times and minimising errors. This improves customer satisfaction and reduces operational bottlenecks, enabling insurers to handle high volumes of claims more effectively.

Automation enhances efficiency by streamlining repetitive tasks such as policy renewals, claims approvals, and customer onboarding. For example, automated workflows can verify documents, calculate claim amounts, and trigger renewals without manual intervention. This reduces errors, speeds up processes, and allows employees to focus on complex and value-added tasks, improving overall productivity.

Yes, personalisation tools enable insurers to tailor their services and communications based on customer data and preferences. For instance, insurers can offer customised policy recommendations, send timely renewal reminders, or create personalised offers based on life stages or risk profiles. This level of personalisation enhances customer satisfaction, builds trust, and drives loyalty.

Digital asset management centralises all marketing materials, policy documents, and training resources into a single platform. This ensures that teams have quick and secure access to up-to-date assets. For example, sales teams can instantly retrieve the latest policy brochures, while marketing teams can ensure consistent branding across campaigns. Centralised asset management improves efficiency and reduces the risk of outdated materials being used.

Regulatory compliance is critical in the insurance sector, and a digital platform provides robust tools to simplify this process. Automated workflows ensure that regulatory tasks are completed on time, while detailed audit trails track all activities for transparency. Centralised document management ensures that compliance-related files are up to date and easily accessible, reducing the risk of non-compliance.

Predictive analytics leverages customer and policy data to forecast trends, assess risks, and identify opportunities. For example, insurers can use analytics to predict the likelihood of claims, detect potential fraud, or identify high-value customers for targeted marketing efforts. This data-driven approach supports more informed decisions and enhances operational efficiency.

Predictive analytics leverages customer and policy data to forecast trends, assess risks, and identify opportunities. For example, insurers can use analytics to predict the likelihood of claims, detect potential fraud, or identify high-value customers for targeted marketing efforts. This data-driven approach supports more informed decisions and enhances operational efficiency.

A multi-channel platform ensures consistent communication and seamless interactions across all customer touchpoints, including web portals, mobile apps, email, and in-person services. For example, customers can start a claim submission online and complete it via mobile, with all information synchronised in real-time. This unified approach improves convenience, strengthens engagement, and enhances the overall customer experience.

Digital platforms equipped with advanced analytics can detect anomalies and patterns indicative of fraudulent activity. For example, by analysing claims data, the platform can flag suspicious trends or behaviours for further investigation. Automated workflows can also cross-reference data against fraud databases, ensuring a proactive approach to fraud prevention and reducing financial losses.

Yes, automated workflows can simplify the policy renewal process by sending timely reminders, pre-populating renewal forms, and processing payments automatically. Insurers can also personalise renewal offers based on customer history and preferences, increasing the likelihood of retention. This streamlined approach reduces administrative effort and enhances customer satisfaction.

Features for the Insurance Sector

Empowering insurance companies with a unified platform to streamline operations, enhance customer experiences, and drive data-driven decisions

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Centralised Data Management

A single platform that consolidates and organises customer, policy, and claims data. This ensures consistency, improves data accessibility, and enhances collaboration across all departments, enabling seamless operations and informed decision-making.

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Workflow Automation

Automate complex and repetitive processes such as policy renewals, claims approvals, and customer onboarding. Automation increases accuracy, reduces errors, and ensures faster task completion, leading to improved customer satisfaction and operational efficiency.

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Digital Asset Management

Centralise the management of all digital assets, including marketing materials, policy documents, and training resources. This ensures secure, consistent, and up-to-date asset distribution across teams, supporting collaboration and enhancing brand consistency.

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Multi-Channel Publishing

Effortlessly publish content, such as policy information, marketing campaigns, and customer communications, across multiple channels. This ensures consistent messaging and accessibility for customers on websites, mobile apps, email, and more.

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Personalisation Tools

Leverage customer data to deliver tailored services, including personalised policy recommendations, renewal reminders, and targeted offers. This builds trust, enhances engagement, and improves overall customer retention.

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Compliance Management

Simplify regulatory compliance with document versioning, audit trails, and automated reporting. These features ensure adherence to industry standards, reduce administrative burdens, and maintain data integrity and security.

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Analytics & Reporting

Monitor key metrics, such as customer retention rates, claims performance, and marketing effectiveness, with advanced analytics tools. Customisable dashboards provide actionable insights to optimise strategies and improve decision-making.

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Claims Management

Streamline claims processes with automated workflows, integrated document tracking, and real-time data updates. This reduces errors, accelerates processing, and enhances the customer experience during critical interactions.

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Customer Self-Service Portals

Enable customers to access policy details, manage renewals, and submit claims through intuitive self-service portals. These tools reduce administrative workloads and empower customers with greater control over their interactions.

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Fraud Detection Engine

Utilise advanced analytics to identify anomalies and patterns indicative of fraudulent activity. This proactive approach ensures quick detection, minimises financial losses, and protects both the business and its customers.

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Marketing Campaigns

Centralise the creation, execution, and tracking of marketing campaigns. Multi-channel capabilities and real-time performance tracking enable targeted campaigns that maximise engagement and ROI.

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Predictive Risk Assessments

Use predictive analytics to assess risks, forecast claims trends, and develop policies aligned with customer profiles and market demands. This supports proactive decision-making and enhances the organisation’s ability to address future challenges.

Flexible, Scalable, Unstoppable!

Transform your e-commerce strategy with Pimcore’s composable framework. From bespoke customer experiences and seamless data integration to advanced B2B functionalities and comprehensive network support, Pimcore enables businesses to innovate without boundaries. Deliver exceptional commerce solutions tailored to your unique requirements, driving growth across every channel and touchpoint.

Customisable Experiences

Break free from constraints with Pimcore’s fully configurable platform. Design e-commerce solutions that perfectly reflect your brand identity, business model, and industry demands. Whether operating in B2B, B2C, or D2C markets, Pimcore ensures standout, scalable, and tailored customer experiences that set your business apart.

Consistent Data Integration

Guarantee seamless and accurate customer interactions with Pimcore’s unified integration of PIM, CDP, and DXP. By consolidating data across all channels, businesses can optimise workflows, eliminate redundancies, and create meaningful engagement at every interaction, ensuring a consistent brand experience.

Faster Time-to-Market


Speed up time-to-market with Pimcore’s modular and composable architecture. Implement only the components your business needs, enabling rapid scaling and iterative improvements. This approach supports agile growth, making Pimcore an ideal solution for businesses seeking to adapt and evolve in dynamic markets.

 

Flexible Business Models


Adapt your e-commerce strategy effortlessly, whether it’s B2B, B2C, D2C, subscription-based, or marketplace-driven. Pimcore’s composable framework integrates seamlessly with ERP, CRM, and other backend systems, delivering flexible and industry-specific solutions for a wide range of requirements.

 

Advanced B2B Features

Simplify and enhance B2B operations with Pimcore’s advanced features, including flexible pricing options, multi-account management, Configure Price Quote (CPQ) tools, and punch-out integrations. These capabilities enable efficient procurement workflows and deliver tailored customer experiences, meeting the demands of sophisticated B2B sales processes.

End-to-End Support

Empower your partners and distributors with customisable portals, dashboards, and marketplace functionality. Pimcore’s B2B2C and B2B2B capabilities foster improved collaboration, transparency, and scalability. Maintain brand consistency while enhancing efficiency across extended networks, ensuring success at every level of your supply chain.

Pimcore Copilot

Unlock the power of AI with Pimcore’s AI Copilot, delivering excellence at your fingertips.

Transform your digital strategy into extraordinary success with cutting-edge, AI-driven solutions designed to streamline processes, enhance customer experiences, and drive innovation across every touchpoint.

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Multi-Channel Customer Engagement

As an open source digital experience platform vendor, Pimcore helps you ensure cross-channel continuity throughout the entire user flow. Customer journey analytics and customer data management complement the system. Due to its hyperconnected nature, the DXP solution is easy to integrate and scale with your existing marketing software stack.

Pimcore DXP’s “single source, multi-channel publishing” powered by platform revolutionises customer engagement for your enterprise. Automated publishing delivers high-quality data to a wide variety of output changes (web, mobile web, PQA, IOT, VR/AE, wearables, conversational interfaces and others). Site back and relax as the system continuously engages your customers and supplies them with personalised and relevant content.

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What do our clients say?

“In recent years, we have collaborated on the creation, development, and maintenance of the platform that powers the website of Phinance S.A., built using the Pimcore system. Omega Code is a company that has demonstrated top-tier professionalism and efficiency in meeting our company’s needs.”

VIEW ALL  CLIENT CASE STUDIES

What is Pimcore?

Pimcore is an open-source platform that combines product information management (PIM), digital asset management (DAM), user experience management (CMS/UX), and eCommerce capabilities. It centralises the collection, updating, and storage of product data in one unified system, streamlining quoting and marketing processes for greater efficiency and speed.


Built with flexibility and user-friendliness at its core, the platform provides an end-to-end solution for organisations looking to optimise their management of product data, digital assets, and customer experiences. Pimcore empowers businesses to improve their operational workflows while delivering seamless and personalised experiences to their audiences.


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What Problems Does Pimcore Solve?

Managing a website or online store with a vast product catalogue can be a daunting task. Dealing with tens or even hundreds of thousands of product descriptions, images, videos, and files spread across multiple locations often leads to inefficiencies and errors.


With Pimcore, all your product data is centralised and perfectly organised in one place. Updates, such as changing a product’s price or photo, are automatically reflected across all connected channels, ensuring consistency without manual effort. Adding a new product? Simply input it once and choose where it should appear—all managed seamlessly through a single, intuitive administration panel. A few clicks are all it takes to maintain control and efficiency.


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Structured Product Data

Pimcore ensures that all product information is centralised in a single, well-organised repository, providing a consistent source of truth across all sales channels. By eliminating scattered data and reducing communication chaos, teams can access accurate and up-to-date information whenever they need it.

This consistency improves collaboration, enhances decision-making, and ensures that customers always receive reliable and consistent product details, no matter where they interact with your brand.

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Content & Digital Asset Management

With advanced tools for creating, editing, and publishing content, Pimcore simplifies the management of digital assets such as images, videos, and documents.

These tools are intuitive and accessible, requiring no technical expertise, allowing teams across marketing, sales, and operations to collaborate seamlessly. By streamlining content workflows and providing a single platform for managing assets across various platforms, businesses can enhance brand consistency and deliver engaging customer experiences effortlessly.

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Boosted Efficiency

Pimcore helps businesses achieve greater efficiency in their marketing and sales activities by automating routine processes and centralising data. Automation eliminates repetitive tasks, reduces the risk of errors, and accelerates workflows, enabling teams to focus on strategic initiatives.

Centralised access to data ensures that everyone works with the same information, creating a more productive and aligned organisation.

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Time & Resource Savings

With advanced tools for creating, editing, and publishing content, Pimcore simplifies the management of digital assets such as images, videos, and documents.

These tools are intuitive and accessible, requiring no technical expertise, allowing teams across marketing, sales, and operations to collaborate seamlessly. By streamlining content workflows and providing a single platform for managing assets across various platforms, businesses can enhance brand consistency and deliver engaging customer experiences effortlessly.

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A technology partner trusted by market leaders

We are a development agency with 13 years of experience in digital transformation ant IT consulting, successfully delivering complex projects for the biggest and most demanding market players. 

We handle dozes of projects daily for partners and global brands listed on the NASDAQ-500.

Transform Your Organisation!

We are a well-coordinated team of people who love what they do and are 100% committed to it. We believe that this is howe we can achieve the best results!

Using Matrix to create annual and rolling budgets saves a lot of valuable time during the process of collecting, consolidating and reporting financial data. (...) In addition, each user of the system has access to up-to-date financial data which is within their area of responsibility, market data and planning data, which significantly speeds up work across the organisation
Dariusz Salamon
Dariusz Salamon
Comercial Controling Director, Teva Pharmaceuticals
Using Matrix to create annual and rolling budgets saves a lot of valuable time during the process of collecting, consolidating and reporting financial data. (...) In addition, each user of the system has access to up-to-date financial data which is within their area of responsibility, market data and planning data, which significantly speeds up work across the organisation
Jose Perez
Jose Perez
Divisional Manager, Software Radio Technology PLC
On behalf of Agora S.A., I would like to thank Omega Code Sp. z o.o. for the implementation of a recommendation system. The goals set for the Omega Code team concerned the development of a learning algorithm that, when making decisions, constantly strives to maximise profit. (...) The use of Reinforced Learning methods for the application of the Contextual Multi Armed Bandit algorithm and the application of the latest trends based on self-learning alorithms made it possible to achieve a high efficiency of the implemented solution, exceeding 1% CTR.
Piotr Rytel
Piotr Rytel
Head of eCommerce IT, Agrora S.A.
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Let’s work together!

As a company with 13 years of experience, we rarely make mistakes - 9/10 of our estimates are on point.

We effectively define the scope of work, predict threats, and from the beginning openly inform about assumptions and costs...

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Award wining development agency based in Poland and the UK, offering a range of IT Services including Enterprise and SME eCommerce development and management, as well as digital marketing and operational consultancy.

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What We Do

Shopify Stores

Shopify Sectors

eCommerce Stores

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11-13 Penhill Rd, Cardiff, Wales, UK, CF11 9PQ

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